Terms and Conditions for OhanaSurfShop.com
Introduction
Welcome to OhanaSurfShop.com (“Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, you may not use our Website.
1. Eligibility
To make a purchase or interact with our Website, you must be at least 18 years old or have parental/guardian consent. By using our Website, you represent and warrant that you meet these requirements.
2. Product Information
OhanaSurfShop.com offers surf apparel, headwear, and related lifestyle products. We strive to provide accurate product descriptions, including sizing, colors, and availability. However, minor variations in color or design may occur due to display settings or production processes. We reserve the right to update or modify product offerings without prior notice.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. All orders are subject to acceptance by OhanaSurfShop.com. We reserve the right to cancel or refuse any order for any reason, including but not limited to:
Product unavailability
Errors in pricing or product descriptions
Suspected fraudulent activity
3.2 Payment
We accept major credit cards, PayPal, and other payment methods as indicated on our Website. Payments must be completed at the time of purchase. All payment information is securely processed through trusted third-party providers.
3.3 Pricing
Prices are listed in U.S. dollars (USD) unless otherwise stated. Taxes, shipping fees, and any additional charges will be outlined during the checkout process.
4. Shipping and Delivery
We offer shipping to domestic and international locations where applicable. Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays. Customers are responsible for providing accurate shipping information. OhanaSurfShop.com is not liable for lost packages due to incorrect addresses.
4.1 Shipping Costs
Shipping fees are calculated during checkout based on destination, weight, and delivery method. Free shipping promotions, if available, are subject to specific terms.
4.2 International Shipping
International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the buyer.
5. Returns and Exchanges
5.1 Return Policy
We accept returns for unused, unworn, and unwashed items in their original condition within 30 days of delivery. Items must include all original tags and packaging. Customized or final-sale items are not eligible for return.
5.2 Exchange Policy
Exchanges are subject to stock availability. Customers must initiate an exchange request within 30 days of delivery. Shipping fees for exchanges may apply.
5.3 Refunds
Refunds for eligible returns will be processed to the original payment method within 7–10 business days after receipt and inspection of the returned item.
6. Intellectual Property
All content on OhanaSurfShop.com — including logos, designs, images, text, and graphics — is the property of OhanaSurfShop.com or its licensors and is protected by intellectual property laws. Unauthorized use is strictly prohibited.
7. User Conduct
You agree not to:
Use the Website for unlawful purposes
Interfere with the Website’s operation or security
Post false or misleading information
Attempt to gain unauthorized access to the Website or its systems
8. Limitation of Liability
OhanaSurfShop.com is not liable for:
Indirect, incidental, or consequential damages arising from the use of our Website or products
Delays or failures caused by circumstances beyond our control
Our liability is limited to the purchase price of the product in question.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the content, privacy practices, or activities of these third-party sites.
11. Changes to Terms
OhanaSurfShop.com reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page. Continued use of the Website after changes have been posted constitutes your acceptance of the revised terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State of Florida.
13. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
📧 [email protected]